Top 10 CPO Buying Tips
Just because a vehicle is certified, doesn’t make the
buying experience any less daunting. Many dealers combine the
hard-sell tactics of both new and used vehicles when hawking
certified vehicles. Finding the right certified program can make
the buying experience a lot easier, especially if consumers visit
the dealership armed with a few tips.
1. Haggle
Just because the vehicle is certified and has a price on the
windshield doesn’t mean that the price can’t be
negotiated. Dealerships mark up certified vehicles just like they
would a used car, so be sure to sharpen your haggling skills.
2. Shop Around
Each manufacturer-backed CPO program is different. If you
don’t have your heart set on one particular vehicle, shop CPO
programs first. Some offer buy-back options if you aren’t
satisfied, others offer impressive certification procedures. All
offer warranties, but the coverage is different between plans, so
it pays to shop different programs.
3. Read the Fine Print
Because each program is different, it pays to read the fine print.
Find out exactly what’s covered by the CPO warranty. Check
out the procedure for filing a warranty claim. Make sure roadside
assistance doesn’t come with a deductible for premium
services.
4. Check the List
Ask for a copy of the certified checklist. Make sure the dealership
has checked all of the required equipment. Also, ask for the
maintenance history of the vehicle. This should be available from
the service department. See to it that all recall work has been
performed before you drive away.
5. Go For a Drive
Don’t assume the vehicle is in perfect working condition.
Take it for a long test drive--ask if you can take it home for
a night. Make sure to check all of the controls and even
familiarize yourself with the operations in the owner’s
manual. If you plan on towing, make sure the vehicle you are
considering can handle the load.
6. Avoid Extras
The dealership will try to tack on extras like rustproofing, paint
sealer, or fabric protector. You don’t want these. Also,
watch out for up-sells like theft protection or dealer service
plans. Though these extras may sound appealing, they can certainly
be had for less outside of the dealership.
7. Do Your Homework
Once you’ve picked a CPO plan and found the right vehicle,
check the manufacturer’s Web site or local classified ads for
deals in your area. Almost every CPO plan offers factory-backed
cut-rate financing, and a few offer customer cash.
8. Check the Title
Most CPO plans guarantee a clean title, but it doesn’t hurt
to ask for the vehicle history report to prove it. If the
dealership is unwilling to show the report, you can run it for
yourself here.
9. Financing
Even though dealerships often offer financing, you’d be
better off securing it elsewhere before making a purchase. Chances
are, you can get a better rate at a bank or other financial
institution and end up saving yourself a lot in the long run. Never
sign a bill of sale that says "financing pending."
10. Contact Info
Get contact information for the dealer service department.
Introduce yourself to the service manager. It can’t hurt to
build a relationship that might work to your advantage in the
future. Also, be sure to get the 800-number for roadside
assistance. Put both numbers in your wallet or cell phone for
future reference.


