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2003 Mercedes-Benz C-Class Full Review
Date Published: 5/03/08
2003 Mercedes-Benz C-Class Review
Available all-wheel drive, revised engine choices, and new sport models make 2003 news for Mercedes' least-expensive line. The C-Class offers sedan, wagon, and hatchback-coupe body styles. C230 models come as coupes or the new Sport Sedan. They use a supercharged 4 cyl, a 189-hp 1.8 liter in place of last year's 192-hp 2.3. The C240 has a 168-hp V6 and comes as a sedan or wagon. C320 models have a 215-hp V6 and come in all three body styles after adding coupe and Sport Sedan versions for '03. The high-performance C32 AMG sedan has a supercharged 349-hp V6, sport suspension, and 5-speed automatic transmission. On other C-Class models, a 6-speed manual transmission is standard and a 5-speed automatic is optional. Mercedes' 4Matic all-wheel drive is newly available for any automatic-transmission C-class sedan or wagon, except the C32. Sport versions come with sport-tuned suspension, body cladding, and aluminum interior trim. Sports and the C32 have 17-inch wheels, other models use 16s. Every C-Class has ABS, antiskid/traction control, front/rear side airbags, head-protecting curtain side airbags, and Mercedes' BabySmart child-seat recognition system. A unique coupe option is the large Panorama sunroof that teams with a fixed-glass panel over the rear seat; each has a power sunshade. Mercedes' TeleAid assistance system is standard on the C32, available for other models. A navigation system also is available, and high- and low-beam xenon headlamps are a new linewide option replacing low beams only.
Competition
This hotly contested segment has its benchmark in the Lexus ES 300. It blends comfort, style, luxury, and sport into an efficient package at an affordable price. ES 300 manages to offer a little more luxury than others in the class.

We Recommend the Acura TL, Audi A4, and new Infiniti G35. All offer comfort, speed, and nimble handling at attractive prices. The sporty and Euro-flavored BMW 3-Series is Recommended as a rear-drive alternative. The "3" has enough bodystyles and engine choices to suit anyone. At the other end of the near-luxury spectrum is the posh and comfortable Buick Park Avenue--an old-school luxo-cruiser from Detroit.
News
Industry know-it-alls see revised cosmetics and a few new features for the 2004 C-Class. A full redesign is reportedly on for 2006. By that time, though, Mercedes should be selling a smaller car called A-Class, which has been available in Europe for several years but never officially imported here. We'll be getting a redesigned A-Class, though it's expected to be another high-profile "one-box" 4-dr hatchback with small 4-cyl engines driving the front wheels. It should also retain a unique bi-level floorpan sandwiching exhaust system and other underbody components. Length and width should again approximate Ford Focus dimensions, but may grow a couple of inches.

Mercedes has also been hinting at Stateside sale of its European Smart (badged "smart"), a front-drive 2-seat minicar with a sub-1.0-liter turbocharged engine, tall "phone booth" styling, easily interchanged plastic body panels over a lightweight metal skeleton, and an overall length of just 8 feet. A longer, much lower coupe-convertible was recently added, and we think this the more likely model to come here. Regardless, one source says Smart sales would be limited to metro areas like New York, Miami and L.A., where it would make sense as a thrifty, easy-to-park city runabout. We'll be interested to see what develops.

But back to the C-Class, whose recent redesign seems to be paying big sales dividends. How big? On a year-to-year basis, deliveries jumped a healthy 48 percent in calendar 2001 and another 38.9 percent in the first nine months of 2002, impressive gains in the current difficult market.
2003 Mercedes-Benz C-Class Road Test
Pros Cons
Acceleration (C320, C32) Rear visibility (coupe)
Steering/handling Rear-seat entry/exit (coupe)
Available AWD
Consumer Guide® Road Test Ratings
Acceleration

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
4 6 6 7 6.1

C320s the best all-around. C320 sedan did 7.2 sec 0-60 mph, coupe 6.9; both had automatic transmission. Test automatic-transmission C230 sedan took 8.1 sec. Manual-transmission C240 sedan took 9.2 sec, weak for this class. Test C32 took just 5.1 sec, but supercharger-related throttle lag tempers midrange response. 4Matic adds about 200 lb, but AWD models feel little different than rear-drive counterparts.
Fuel Economy

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
5 5 5 4 5.1

Test C320 sedans and wagons averaged 15.7-19.2 mpg, depending on driving conditions. Test C320 4Matic sedan averaged 21.1 mpg. Test C230 automatic sedan averaged 23.4 mpg. C240 sedans averaged 19.3-22.2 mpg with automatic transmission, 18.4 with manual. Test C32 averaged 20.3 in mostly highway travel. Automatic-transmission C320 coupe averaged 17.6. All engines require premium fuel.
Ride Quality

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
7 7 7 7 6.4

Supple, composed on most surfaces with base suspension; a bit stiffer and more fidgety on models with 17-inch tires and C32, but still comfortable. AWD does not affect ride quality.
Steering/Handling/Braking

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
7 7 7 7 7

Assured and highly capable, especially C32. Coupe and Sport Sedan 17-inch wheel setup enhances base chassis' already good grip and steering response. Coupe has slightly sharper moves than sedans, but isn't quite sports-car nimble. Standard antiskid/traction control a security plus for any rear-drive C-Class; get 4Matic for impressive all-season roadholding. Brakes deliver short, undramatic stops, but pedal action slightly touchy on some test cars.
Quietness

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
7 7 7 7 6.1

Impressively low wind rush. All engines quiet and refined. Road noise relatively high in C32, sedans with 17-inch tires, and coupe with Panorama sunroof.
Controls

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
7 6 7 7 6.4

Typical Mercedes, with sober design, a few cryptic controls. Steering-wheel switches for accessing vehicle and trip data take time to sort out, as does navigation system. Power-window switches should be lighted. Cabin materials and finish generally satisfy, except for some plastics and assembly details, especially on coupe.
Room/Comfort/Driver Seating (front)

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
6 6 6 6 6.1

A bit cozy-feeling, but 6-footers have plenty of space. Some testers find firm seats lack sufficient lumbar support. Standard tilt/telescopic steering wheel helps tailor good basic driving stance. Tail design hampers coupe visibility astern and over-the-shoulder, but tinted glass panel below hatch window aids parking.
Room/Comfort (rear)

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
4 4 4 3 3.8

Riders sit knees-up if front seats are more than halfway back. Under-seat foot room also at a premium. Coupe's rear seat not as cramped as in most rivals; medium-size adults ride in relative comfort, but entry/exit still a chore.
Cargo Room

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
3 3 7 6 4.1

Sedan's usefully shaped trunk holds more than its 12.0-cu-ft volume implies. Wagon beats Audi A4 and especially BMW 3-Series rivals for volume. Coupe has good luggage space even with rear seat up. Split fold rear seats enhance versatility, but are sedan options.
Value within Class

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
4 7 7 5 4.8

C320 sedans and wagons are desirable near-luxury cars. Some interior details disappoint, but they vie with the best in class for driving composure, features, and long-term value. 4Matic versions match AWD rivals from BMW and Audi for all-season security. Less accommodating than the sedans, C-Class coupes are slow sellers.
Total Score

C240 sdn, auto. C320 sdn w/nav. sys., auto. C320 wgn w/4Matic, auto. C320 cpe, auto. Class Average
54 58 63 59 55.9
Scores for all Premium Compact Cars

Low Score
46
Average Score
55
High Score
63
2003 Mercedes-Benz C-Class Prices & Equipment
Model Prices
Prices Updated: 03/24/2003
Trim Name Retail Price Dealer Invoice Destination Charge
C230 Sports Coupe 2-door hatchback $24,950 $23,204 $720
C320 Sports Coupe 2-door hatchback $27,300 $25,389 $720
C230 Sport Sedan 4-door sedan $27,990 $26,031 $720
C240 4-door sedan $29,900 $27,807 $720
C240 4-door wagon $31,400 $29,202 $720
C320 4-door sedan $35,200 $32,736 $720
C320 Sport Sedan 4-door sedan $35,200 $32,736 $720
C320 4-door wagon $36,700 $34,131 $720
C32 4-door sedan $50,400 $46,782 $720
Price note: C32 adds $1000 Gas-Guzzler Tax.
Pricing Key: Retail prices listed with each report are set by the vehicle's manufacturer. These figures appear on each car's federally mandated window sticker. Most price lists also include dealer-invoice prices. Dealer-invoice prices are what the dealer pays the manufacturer for the car and its factory-installed options. The destination charge is not included in the suggested-retail or dealer-invoice price and must be added to the cost of the vehicle. Car companies change prices frequently throughout the year. If the prices published do not match those on the vehicle's window sticker, the manufacturer has probably altered the price recently.
NA = price note available, NC = no charge.
Rebates and Incentives
There are no rebates or incentives at this time.
Consumer Guide®'s Rebates and Incentives represent a summary of national manufacturer programs available. Regional restrictions may apply, and offerings may vary by model. For a complete list of Rebate & Incentive programs click here.
Standard Equipment
C230/C320 Sports Coupe
Powertrain
1.8-liter dohc 4-cylinder supercharged engine (C230), 3.2-liter V6 engine (C320), 6-speed manual transmission, traction control.
Safety
Dual front airbags w/automatic child-seat recognition system, front and rear side airbags, curtain side airbags, antilock 4-wheel disc brakes, brake assist, antiskid system, daytime running lights, emergency inside trunk release.
Comfort and Convenience Features
Power steering, tilt/telescoping leather-wrapped steering wheel w/radio and additional controls, cruise control, air conditioning w/dual-zone automatic climate controls, interior air filter, cloth upholstery, front bucket seats, center console, cupholders, split folding rear seat, heated power mirrors w/turn signals, power windows, power door locks, remote keyless entry, AM/FM/weatherband/cassette, digital clock, tachometer, outside-temperature indicator, trip computer, map lights, rear defogger, cargo cover, heated intermittent wipers, illuminated visor mirrors, universal garage-door opener, automatic headlights, floormats.
Appearance and Miscellaneous
Theft-deterrent system, front and rear fog lights, sport suspension, full-size spare tire, 205/55HR16 tires, alloy wheels.
C230 Sport Sedan adds to C230/C320 Sports Coupe:
Comfort and Convenience Features
Leather/vinyl upholstery.
Appearance and Miscellaneous
Deletes: cargo cover.
225/45ZR17 tires.
C240 adds to C230/C320 Sports Coupe:
Powertrain
2.6-liter V6 engine.
Comfort and Convenience Features
Leather/vinyl upholstery, driver-seat power height adjustment and recliner, wood interior trim, heated intermittent rear wiper/washer (wagon).
Appearance and Miscellaneous
Deletes: split folding rear seat (sedan), cargo cover (sedan), sport suspension.
Roof rack (wagon).
C320 adds to C240:
Powertrain
3.2-liter V6 engine.
Comfort and Convenience Features
Power tilt/telescoping steering wheel, 10-way power front seats, memory system (driver seat, mirrors, steering wheel, climate control), Bose sound system.
Appearance and Miscellaneous
Deletes: wood interior trim (Sport Sedan).
Sport suspension (Sport Sedan), 225/45ZR17 tires (Sport Sedan).
C32 adds to C320:
Powertrain
3.2-liter V6 supercharged engine, 5-speed automatic transmission w/manual-shift capability.
Safety
TeleAid emergency assistance.
Comfort and Convenience Features
Full leather upholstery, heated front seats, split folding rear seat, power sunroof.
Appearance and Miscellaneous
Sport suspension, 225/45ZR17 front tires, 245/40ZR17 rear tires, polished alloy wheels.
Optional Equipment
Major Packages
Retail Price
Invoice Price
Option Pkg. C1
C230, C240, C320 Sports Coupe
$1,250
$1,163
10-way power front seats; power tilt/telescoping steering wheel; memory system for driver seat, steering wheel, mirrors, and climate control.
Option Pkg. C2
C230 Sport Sedan, C240/C320 sedan
$1,600
$1,488
C240/C320 wagon
$1,475
$1,372
C230/C320 Sports Coupe
$1,215
$1,130
Power sunroof (C240, C320 sedan/wagon, C320 Sport Sedan), power Panorama sunroof (C230/C320 Sports Coupe), automatic day/night rearview and driver-side mirrors, power rear sunshade (sedan), rain-sensing wipers.
Option Pkg. C3
sedans
$450
$419
Split folding rear seat, ski sack. NA C32.
Option Pkg. C4
C230 Sport Sedan, C230/C320 Sports Coupe, C240, C32, C320
$750
$698
Xenon headlights w/heated washers.
Premium Option Pkg. C5
C230/C320 Sports Coupe
$2,750
$2,558
Leather upholstery, power Panorama sunroof, Bose sound system, rain-sensing wipers.
Wheel Option Pkg. C7
C230/C320 Sports Coupe
$750
$698
Aluminum pedals and door sills, leather shift knob, 225/45ZR17 tires.
Powertrain
5-speed automatic transmission w/manual-shift capability
C230, C240, C320
$1,325
$1,232
4Matic AWD
C240, C320 sedan/wagon, C320 Sport Sedan
$1,800
$1,674
All-wheel drive. Requires 5-speed automatic transmission. C320 Sport Sedan deletes sport suspension.
Safety
TeleAid emergency-assistance system
C230, 240, C320
$775
$721
Comfort and Convenience Features
Power sunroof
C240, C320 sedan
$1,185
$1,102
COMAND navigation system
C230 Sport Sedan, C230/C320 Sports Coupe, C240, C32, C320
$2,125
$1,976
Navigation CD collection
C230 Sport Sedan, C230/C320 Sports Coupe, C240, C32, C320
$145
$135
Requires COMAND navigation system.
Full leather upholstery
C230, C240, C320
$1,440
$1,339
Heated front seats
C230, C240, C320
$650
$605
Multicontour driver seat
C240, C320
$480
$446
NA C320 Sports Coupe, C320 Sport Sedan.
Ski sack
C32
$210
$195
Wood interior trim
C230/C320 Sports Coupe
$350
$326
Bose sound system
C230, C240, C320 Sports Coupe
$625
$581
6-disc CD changer
C230 Sport Sedan, C230/C320 Sports Coupe, C240, C32, C320
$400
$372
Cellular telephone
C230, C240, C320 Sports Coupe, C32
$1,595
$1,065
C320 sedan/wagon
$1,595
$1,483
Voice-activated cellular telephone
C230, C240, C320 Sports Coupe, C32
$1,995
$1,437
C320 sedan/wagon
$1,995
$1,855
Power rear sunshade
C32
$450
$419
Rain-sensing wipers
C32
$205
$191
Appearance and Miscellaneous
Special paint
C230 Sport Sedan, C230/C320 Sports Coupe, C240, C32, C320
$655
$609
Some colors requires special order charge.
Special order charge
C230 Sport Sedan, C230/C320 Sports Coupe, C240, C32, C320
$1,150
$1,150
Fee for car ordered with one or more options requiring special order charge.
2003 Mercedes-Benz C-Class Specs & Safety
Vehicle Dimensions
Specification Mercedes-Benz C-Class 2-door hatchback Mercedes-Benz C-Class 4-door sedan Mercedes-Benz C-Class 4-door wagon
Wheelbase, in. 106.9 106.9 106.9
Overall Length, in. 171.0 178.3 178.3
Overall Width, in. 68.0 68.0 68.0
Overall Height, in. 54.3 55.2 55.2
Curb Weight, lbs. 3250 3310 3415
Cargo Volume, cu. ft. 38.1 12.2 63.6
Standard Payload, lbs. -- -- --
Fuel Capacity, gals. 16.4 16.4 16.4
Seating Capacity 4 5 5
Front Head Room, in. 38.5 38.9 38.9
Max. Front Leg Room, in. 42.0 41.7 41.7
Rear Head Room, in. 36.3 37.3 37.3
Max. Rear Leg Room, in. 33.0 33.0 33.0
Specifications Key: NA = not available; "--" = measurement does not exist.
Engines
  Supercharged dohc I4 sohc V6 sohc V6 Supercharged sohc V6
Size, liters/cu. in. 1.8 /110 2.6 /159 3.2 /195 3.2 /195
Horsepower @ rpm. 189 @ 5800 168 @ 5500 215 @ 5700 349 @ 6100
Torque (lb-ft) @ rpm. 192 @ 3500 177 @ 4500 221 @ 3000 332 @ 3000
Availability Standard Standard Standard Standard
EPA City / highway mpg
       
6-speed manual 21/31 17/26 17/25 --/--
5-speed automatic 23/32 19/25 20/26 17/21
Engine Key: l/cu in. = liters/cubic inches; ohv = overhead valve; ohc = overhead camshaft; dohc = dual overhead camshaft; I = inline cylinders; H = horizonally opposed cylinders; V = cylinders in a V configuration; W = cylinders in a W configuration; rpm = revolutions per minute; CVT = continuously variable (automatic) transmission; NA = not available; "--" = measurement does not exist.
Safety Features
Antilock Brakes
Traction Control
Antiskid System
Front Side Airbags
Curtain Side Airbags
Rear Side Airbags
NHTSA Crash-Test Results
Test Mercedes-Benz C-Class 2-door hatchback Mercedes-Benz C-Class 4-door sedan Mercedes-Benz C-Class 4-door wagon
Front Impact, Driver NA 4 NA
Front Impact, Passenger NA 4 NA
Rollover Resistance NA 4 NA
Side Impact, Driver NA 5 NA
Side Impact, Rear Passenger NA 5 NA
The National Highway Traffic Safety Administration (NHTSA) tests a vehicle's worthiness in front- and side-impact collisions and rates its resistance to rollovers. Front-impact crash-test numbers indicate the chance of serious injury: 5 = 10% or less; 4 = 10-20%; 3 = 20-35%; 2 = 35-45%; 1 = More than 45%. Side-impact crash-test numbers indicate: 5 = 5% or less; 4 = 6-10%; 3 = 11-20%; 2 = 21-25%; 1 = More than 26%. Rollover resistance numbers indicate the chance for rollover when the vehicle leaves the roadway: 5 = Less than 10%; 4 = 10-20%; 3 = 20-30%; 2 = 30-40%; 1 = More than 40%.
Manufacturer's Warranty
Class Years/Miles Comments
Powertrain None/-- --
Bumper-to-bumper 4/50,000 --
Corrosion 4/50,000 --
Free roadside assistance --/-- Unlimited
Free scheduled maintenance 4/50,000 --
Manufacturers may periodically offer additional coverage as a purchase incentive. There offers are not reflected on this chart. The federal government requires two other warranties. The Exhaust Emission Warranty covers corrosion-related parts for 2 years/24,000 miles, plus 8 years/80,000 miles on the catalytic converter and any on-board diagnostic device. The Passenger Restraint Warranty covers seat belts and airbags for 5 years/50,000 miles.
Built in: Germany
Drivewheels: all-wheel drive, rear-wheel drive
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