1999-2004 Jeep Grand Cherokee: Reliability

Updated: 11/23/08

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1999-2004 Jeep Grand Cherokee 

  • Price Range:  $3,400 - $12,800
CG Rating

51

out of 100

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Our reliability study for this generation Jeep Grand Cherokee includes details on average repair costs, manufacturer recalls, and everything you need to know to gauge the long-term reliability of this generation Jeep Grand Cherokee .

Trouble Spots

Consumer Guide's® Auto Editors have scoured repair bulletins and questioned mechanics to search for commonly occurring problems for a particular vehicle. In some cases we also give possible manufacturer-suggested solutions. In many instances these trouble spots are Technical Service Bulletins posted by the manufacturer, however, we have our own expert looking at additional vehicle problems.

Engine misfire: The powertrain-control module (engine computer) may have to be reprogrammed or replaced if the engine sags with the A/C on. (1999)

Fuel odors: The gas tank may fill slowly because of a problem with the filler pipe, which has been revised, and there is also a revised gas cap to replace binding ones. (1999)

Hard starting: Faulty fuel pump assembly leads to low fuel pressure and long cranking times. (1999-2000)

Hard starting: Engine may be hard to start due to an internal leak or bits of plastic wedged inside the fuel-pump assembly. A new sealing ring or complete pump assembly could be required. (1999-2000)

Oil leak: Gear lube may leak from the rear differential, especially after driven at highway speeds following cold soak, and is caused by oil coming out of the vent. Installing an accumulator on the vent line is necessary. (1999-04)

Vehicle noise: Replacing the rear driveshaft eliminates a whining sound above 40 mph. (1999-2000)

Vehicle noise: Popping/snapping noises are usually corrected by replacing the front driveshaft. In many cases, that unit probably has a dry universal joint. (1999)

Vehicle shake: If camber alignment cannot be brought into spec, countermeasure offset ball joints are available. (1999-2000)

Consumer Guide® Estimated Repair Costs

This table lists costs of likely repairs for comparison with other vehicles. The dollar amount includes the cost of the part(s) and labor (based on $50 per hour) for the typical repair without extras or add-ons. Like the pricing information, replacement costs can vary widely depending on region. Expect charges at a new-car dealership to be slightly higher.
Item Name Repair Cost
A/C Compressor $555
Alternator $340
Automatic Transmission or Transaxle $1,125
Brakes $490
Constant Velocity Joints $1,405
Exhaust System $405
Radiator $620
Shocks and/or Struts $1,240
Timing Chain or Belt $400
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