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1998-2003 Dodge Durango Reliability
Date Published: 2/20/08
Our reliability study for this generation Dodge Durango includes details on average repair costs, manufacturer recalls, and everything you need to know to gauge the long-term reliability of this generation Dodge Durango.
1998-2003 Dodge Durango Reliability
Trouble Spots
Consumer Guide's® Auto Editors have scoured repair bulletins and questioned mechanics to search for commonly occurring problems for a particular vehicle. In some cases we also give possible manufacturer-suggested solutions. In many instances these trouble spots are Technical Service Bulletins posted by the manufacturer, however, we have our own expert looking at additional vehicle problems.
Air conditioner: The air conditioner gradually becomes less effective, which may require a new evaporator. (1998-99)
Engine misfire: If the spark plug wires are misrouted, the engine may knock, the cylinders may misfire, and the vehicle surges (which may feel like a transmission problem) around 45 mph. (1998-99)
Keyless entry: The remote keyless entry system doesn't work due to a problem with the transmitter case. (1999)
Steering noise: The steering column makes popping noises and feels rough during parking maneuvers. (1998-00)
Suspension noise: Front ball joints wear prematurely forcing relacement of lower control arm as well. Replacement joint with grease fitting is now available. (1998-03)
Suspension noise: A rhythmic squeaking noise from the front of 2-wheel-drive trucks is likely due to a warped front hub, not the rotor, usually after a brake job. (1997-99)
Vehicle noise: Squeaks from the front wheels may be caused by a loose spindle retaining nut. (1999)
Water leak: Power locks may lock/unlock spontaneously because water leaks into the lock cylinder. (2000-03)
Consumer Guide® Estimated Repair Costs
This table lists costs of likely repairs for comparison with other vehicles. The dollar amount includes the cost of the part(s) and labor (based on $50 per hour) for the typical repair without extras or add-ons. Like the pricing information, replacement costs can vary widely depending on region. Expect charges at a new-car dealership to be slightly higher.
Item Name Repair Cost
A/C Compressor $415
Alternator $400
Automatic Transmission or Transaxle $615
Brakes $450
Clutch, Pressure Plate, Bearing $610
Exhaust System $385
Radiator $560
Shocks and/or Struts $490
Timing Chain or Belt $615
Universal Joints $215
NHTSA Recall History
1998: Fastener that secures generator cable has insufficient clamp load, resulting in a loose connection and electrical arcing; could result in fire.
1998: Rear-brake tube can contact underbody crossmember, eventually wearing a hole in the tube that could reduce braking from rear wheels.
1998-00: Sound-deadening material inside the steering wheel could become detached from the cover and housing causing the the driver-airbag system to become disabled. The airbag-warning lamp will illuminate on the instrument panel.
1998-99: Fuel-tank strap can separate due to fatigue during vehicle operation, causing tank to be unsupported.
1999: The front-seatbelt retractor does not comply with the requirements of the standard. If the retractor does not work properly, it will not adequately protect occupants in the event of a crash.
2000-01: Some of the owner's manuals for these vehicles are missing instructions for properly attaching a child restraint system's tether strap to the tether anchorage.
2000-03 w/4WD: If moisture leaks into front suspension upper ball joint, evacuation of the lubricant and corrosion may cause the joint to wear over an extended time period; could cause clunking noise and possible separation that may result in loss of control.
2001 w/4WD: Electric shift-transfer case may not fully engage into gear, causing the transfer case to end up in the neutral position.
2002-03: Windshield wiper motor may be susceptible to water intrusion that could cause internal corrosion, resulting in partial or total loss of wiping capability.
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