1997-2000 Infiniti QX4: Reliability

Updated: 11/23/08

1998 Infiniti QX4
2000 Infiniti QX4
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1997-2000 Infiniti QX4 

  • Price Range:  $3,700 - $7,600
CG Rating

47

out of 100

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Our reliability study for this generation Infiniti QX includes details on average repair costs, manufacturer recalls, and everything you need to know to gauge the long-term reliability of this generation Infiniti QX .

Trouble Spots

Consumer Guide's® Auto Editors have scoured repair bulletins and questioned mechanics to search for commonly occurring problems for a particular vehicle. In some cases we also give possible manufacturer-suggested solutions. In many instances these trouble spots are Technical Service Bulletins posted by the manufacturer, however, we have our own expert looking at additional vehicle problems.

Air springs: The vehicle may sit crooked because the left front spring compresses more than the right requiring a countermeasure spring. (1997-98)

Automatic transmission: The manufacturer has approved the use of automatic-transmission fluid labeled "Dexron IIE-Mercon" although Dexron IIE is the preferred fluid which hard to find. (1997-98)

Blower motor: Humming and/or ticking noises from the blower are corrected with a revised insulator cover. (1996-2001)

Brakes: The brake pedal may be soft if replacement brakes are not sufficiently burnished. (1997)

Brakes: The shifter may not move out of park in cold weather due to hardened grease on the end of the interlock cable near the ignition key lock.

Cold-starting problems: The engine may be hard to start in cold weather unless the driver uses the proper procedure which involves depressing the accelerator pedal 1/3 of the way while cranking the engine. (1997)

Fuel gauge: The fuel gauge may not read full, even after a fill-up due to a faulty in-tank sending unit. (1997-99)

Mirrors: If the inside rearview mirror falls off, a countermeasure bolt is available to hold it in place more securely. (1997-2000)

Oil consumption: Using the wrong lubricant in the all-wheel-drive final drive system could cause problems, and the only approved product (factory fill) is Pennzoil 4096 Limited Slip Differential Oil. (1997)

Suspension problems: The rear end bottoms out over bumps when the car is loaded and revised springs and shock absorbers are available. (1997)

Consumer Guide® Estimated Repair Costs

This table lists costs of likely repairs for comparison with other vehicles. The dollar amount includes the cost of the part(s) and labor (based on $50 per hour) for the typical repair without extras or add-ons. Like the pricing information, replacement costs can vary widely depending on region. Expect charges at a new-car dealership to be slightly higher.
Item Name Repair Cost
A/C Compressor $775
Alternator $895
Automatic Transmission or Transaxle $985
Brakes $235
Constant Velocity Joints $860
Exhaust System $930
Radiator $570
Shocks and/or Struts $1,600
Timing Chain or Belt $945
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