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1996-2002 Mercedes-Benz E-Class Full Review
Date Published: 2/20/08
Our in-depth review covers everything you need to know about this generation Mercedes-Benz E-Class. Get the latest news, find a local dealer, and get a free price quote for this generation Mercedes-Benz E-Class.
1996-2002 Mercedes-Benz E-Class Review
Mercedes-Benz redesigned its midrange E-Class sedan for 1996. New styling was highlighted by four oval headlamps, giving the sedan a fresh face. Wheelbase grew by 1.3 inches, and overall length by 2.2 inches, helping to make the rear seat markedly roomier. Dual front and side airbags were installed, as were antilock braking and traction control. Two models went on sale at first: the E320 with a 3.2-liter inline 6-cylinder gas engine that made 217 horsepower, and an E300D, with a 134-horsepower diesel engine. Both models used a 4-speed automatic transmission. An E420 sedan with a 4.2-liter V8 engine arrived in spring 1996 as a '97 model, with a new 5-speed automatic transmission.
Year to Year Changes
1997 Mercedes-Benz E-Class: Introduced on the E420 with its V8 engine, the 5-speed automatic transmission went into all 1997 models.
1998 Mercedes-Benz E-Class: Mercedes' midrange series earned a number of changes for 1998, led by the addition of a station wagon body style and optional all-wheel drive (AWD). This year's lineup included the diesel 6-cylinder E300D, which added a turbocharger and intercooler to deliver 30 percent more horsepower and 57 percent more torque than the previous nonturbo model; a gas-powered E320, which switched from a 3.2-liter inline 6-cylinder to a new Mercedes 3.2-liter V6; and an E420 sedan with 4.2-liter V8. The new E320 wagon seated seven, using a 2-place third seat. All-wheel drive was a new option for the E320. All E-Class models now had Mercedes' "BabySmart" child-seat recognition system, "Brake Assist" feature, and electronic "Smart Key" ignition/locking system.
1999 Mercedes-Benz E-Class: A new side-impact head protection system for front and rear passengers went into 1999 models. A new limited-edition, high-performance E55 sedan joined the lineup, with a 5.4-liter V8.
2000 Mercedes-Benz E-Class: Mercedes dropped its E300 diesel model, but added an all-wheel-drive E430 V8 sedan and standard rear side airbags. All models got minor styling revisions and new wheels. Automatic transmissions added Touch Shift, with a separate gate for manual shifting. E320 sedans and wagons, and the E430 sedan, were available with 4Matic all-wheel drive. All models now had the antiskid Electronic Stability Program. New options included a voice-activated phone, in-dash navigation system, and audible parking-warning system.
2001 Mercedes-Benz E-Class: A Sport Package was newly optional for 2001 E320s and E430s. It included firmer suspension, special upsized wheels and tires, and "aero" lower-body styling.
2002 Mercedes-Benz E-Class: The E320 Special Edition sedan was introduced this year with new 17-inch alloy wheels, black bird's-eye maple interior trim, and other amenities. To this, the new E430 Special Edition added xenon headlamps and headlamp washers. A redesigned model was in the works for '03.
1996-2002 Mercedes-Benz E-Class Road Test
Pros Cons
Acceleration (gas engines) Fuel economy (except diesel)
Ride/handling Instruments/controls
Build quality Price
Quietness
Consumer Guide® Road-Test Evaluation
All E-Class sedans are more athletic than most luxury 4-door models, if not so nimble as, say, a 5-Series BMW or Lexus GS. Steering is firm and precise, body lean modest in hard cornering. The taut suspension provides a comfortable highway ride and smothers most bumps and ruts around town. Silence is another virtue, so these sedans cruise quietly at highway speeds. Space is ample for four adults in any E-Class sedan, though a bulky transmission tunnel precludes true long-distance comfort for the person in the center rear position. All models offer good cargo capacity, flat load floors, large trunk openings, and low liftovers. The wagon's third seat easily folds flush with the cargo deck, but it's sized more for youngsters than grownups. The E-Class pilot gets good visibility from a comfortable, easily tailored driver's position. Gauges and controls are well-designed and well laid out, though markings on too many of the switches are not obvious. Acceleration is satisfying even in the Turbodiesel model, and brisk in the E320, which uses a smooth and responsive 6-cylinder gas engine. Moving up a notch, a recent E430 delivers stirring highway passing power. The automatic transmission downshifts promptly to deliver strong passing response. Fuel mileage is best with a diesel. An E320 sedan with the inline gas six got a so-so average of 21.1 mpg, with more than half the driving on highways. The V8 E420 amounts to a Teutonic muscle car, but it gets quite thirsty for fuel. Workmanship, as expected, is top-notch.
Value for the Money
With its exceptional quality and strong performance, the E-Class deserves strong consideration among premium sedans. Best choice for value is the E320. With any model, high resale values translate to hefty prices on the used-car market.
Consumer Guide® Road Test Ratings
Mercedes-Benz E320 Rating
Performance 6
Fuel Economy 5
Ride Quality 8
Steering/Handling/Braking 6
Quietness 8
Controls/Materials 6
Interior Room 8
Room/Comfort (rear) 6
Cargo Capacity 4
Value within Class 7
Total: 64
Each vehicle report contains one rating chart for representative model. Consumer Guide® rates in ten key areas: Performance, Fuel Economy, Ride Comfort, Steering and Handling, Interior Noise, Controls and Materials, Driver Room, Passenger Room, Cargo Capacity, and Insurance Costs. These ratings compare the particular vehicle rated to ALL other vehicles, not a vehicle's standing in a particular class. In the ratings table, "1" is the lowest rating and "10" is the highest rating.
1996-2002 Mercedes-Benz E-Class Reliability
Trouble Spots
Consumer Guide's® Auto Editors have scoured repair bulletins and questioned mechanics to search for commonly occurring problems for a particular vehicle. In some cases we also give possible manufacturer-suggested solutions. In many instances these trouble spots are Technical Service Bulletins posted by the manufacturer, however, we have our own expert looking at additional vehicle problems.
Dashboard lights: A malfunction in the fuel-tank pressure sensor or the purge-control valve (or both) will cause the check-engine light to come on. (1997-98)
Headlights: Headlight and parking-light bulbs burn out prematurely on E300 models and a kit with new sockets and bulbs is available. (1996-97)
Consumer Guide® Estimated Repair Costs
This table lists costs of likely repairs for comparison with other vehicles. The dollar amount includes the cost of the part(s) and labor (based on $50 per hour) for the typical repair without extras or add-ons. Like the pricing information, replacement costs can vary widely depending on region. Expect charges at a new-car dealership to be slightly higher.
Item Name Repair Cost
A/C Compressor $390
Alternator $480
Automatic Transmission or Transaxle $1,190
Brakes $330
Constant Velocity Joints $845
Exhaust System $845
Radiator $440
Shocks and/or Struts $1,630
Timing Chain or Belt $710
NHTSA Recall History
1996 E320: Drive-belt pulley on some cars can break.
1997: Some passenger vehicles have experienced side airbag deployments in the absence of a crash.
1999: Due to the installation of an incorrect clamp, the side airbag may not deploy fully in a collision.
1996-2002 Mercedes-Benz E-Class Prices
Prices Good Average Poor
1996
E300D $7,800-8,800 $7,000-7,900 $4,000-4,500
E320 $5,900-6,900 $5,100-6,000 $2,500-2,900
1997
E300D $8,700-9,800 $7,800-8,800 $4,500-5,100
E320 $6,700-7,900 $5,900-7,000 $3,100-3,600
E420 $7,500-8,500 $6,800-7,700 $3,800-4,300
1998
E300TD $10,500-11,700 $9,500-10,500 $5,600-6,200
E320 $7,800-9,000 $7,000-8,100 $4,000-4,600
E430 $9,000-10,200 $8,100-9,200 $4,700-5,300
1999
E300TD $12,500-13,700 $11,300-12,300 $7,100-7,800
E320 $9,000-10,500 $8,100-9,500 $4,700-5,500
E430 $10,200-11,500 $9,200-10,400 $5,300-6,000
E55 $14,000-16,000 $12,700-14,600 $8,500-9,800
2000
E320 $10,700-12,500 $9,600-11,300 $5,700-6,600
E430 $12,200-13,500 $11,000-12,200 $6,800-7,600
E55 $16,200-18,200 $14,700-16,600 $10,400-11,600
2001
E320 $12,500-14,500 $11,300-13,100 $7,100-8,300
E430 $14,200-15,700 $12,900-14,300 $8,700-9,600
E55 $18,700-20,700 $17,200-19,000 $12,200-13,500
2002
E320 $15,000-17,000 $13,700-15,500 $9,500-10,700
E430 $16,500-18,200 $15,000-16,600 $10,600-11,600
E55 AMG $22,000-24,000 $20,200-22,100 $14,300-15,600
This chart details a range of prices in year-by-year listings for vehicles in three condition levels:
Good: a clean low-mileage, solid-running vehicle that needs little or no repair.
Average: a car with normal miles on the odometer, perhaps a few scrapes or dings; engine might need a minor repair or two, but runs acceptably well.
Poor: might have potentially dangerous problems with the engine and/or body, or abnormally high mileage; definitely in need of mechanical attention. Valuations reflect wholesale prices paid by dealers at auction, and retail prices on used-car lots. Each range covers all trim levels and engine types for a vehicle with a typical amount of equipment--usually an automatic transmission, air conditioning, stereo, etc. Fully loaded vehicles may cost more. Average mileage is 12,000 miles per year. Keep in mind that these are guidelines only. Actual selling prices vary- especially from region to region.
1996-2002 Mercedes-Benz E-Class Specs & Safety
Vehicle Dimensions
Specification 4-door sedan 4-door wagon
Wheelbase, in. 111.5 111.5
Overall Length, in. 189.4 190.4
Overall Width, in. 70.8 70.8
Overall Height, in. 56.7 59.3
Curb Weight, lbs. 3460 3670
Cargo Volume, cu. ft. 15.3 82.6
Standard Payload, lbs. -- --
Fuel Capacity, gals. 21.1 18.5
Seating Capacity 5 7
Front Head Room, in. 37.6 38.6
Max. Front Leg Room, in. 41.3 41.3
Rear Head Room, in. 37.2 37.0
Max. Rear Leg Room, in. 36.1 36.1
Specifications Key: NA = not available; "--" = measurement does not exist.
Powertrain Options and Availability
Two engines were offered in 1996: a gas 3.2-liter inline 6-cylinder, and a 3.0-liter diesel. Both drove a 4-speed automatic transmission. A 5-speed automatic came with the 4.2-liter V8 that arrived a bit later, under the hood of the E420 sedan. The 5-speed transmission then went into all models, in 1997. For 1998, a higher-powered Turbodiesel replaced the prior diesel engine in the E300D. A 4.3-liter V8 went into the E430, introduced during the 1998 model year. The high performance E55 came with an AMG-tuned 5.4-liter V8 that made 349 horsepower and 391 pound-feet of torque.
Engines Size liters /
cu. in
Horse- power Torque Transmission:
EPA city/hgwy
Consumer Guide Observed
Diesel dohc I6 3.0 / 183 134 155 4-speed automatic: 28/35
5-speed automatic: 26/33
4-speed automatic: --
5-speed automatic: --
Turbodiesel ohc I6 3.0 / 183 174 244 5-speed automatic: 26/34 5-speed automatic: 25.6
dohc I6 3.2 / 195 217 229 4-speed automatic: 19/26
5-speed automatic: 20/27
4-speed automatic: 18.3
5-speed automatic: --
ohc V6 3.2 / 195 221 232 5-speed automatic: 21/29 5-speed automatic: 19.2
dohc V8 4.2 / 256 275 295 5-speed automatic: 18/25 5-speed automatic: 16.5
dohc V8 4.3 / 260 275 295 5-speed automatic: 19/26 5-speed automatic: --
dohc V8 5.4 / 322 349 391 5-speed automatic: 17/24 5-speed automatic: 19.2
Specifications Key: NA = not available; "--" = measurement does not exist.
NHTSA Crash-Test Results
Vehicle crash test information not available at this time.
The National Highway Traffic Safety Administration (NHTSA) tests a vehicle's worthiness in front- and side-impact collisions and rates its resistance to rollovers. Front-impact crash-test numbers indicate the chance of serious injury: 5 = 10% or less; 4 = 10-20%; 3 = 20-35%; 2 = 35-45%; 1 = More than 45%. Side-impact crash-test numbers indicate: 5 = 5% or less; 4 = 6-10%; 3 = 11-20%; 2 = 21-25%; 1 = More than 26%. Rollover resistance numbers indicate the chance for rollover when the vehicle leaves the roadway: 5 = Less than 10%; 4 = 10-20%; 3 = 20-30%; 2 = 30-40%; 1 = More than 40%.
Built In: Germany
Drive Wheels: longitudinal front-engine/rear- or all-wheel drive
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