1996-2002 Mercedes-Benz E-Class: Reliability

Updated: 11/23/08

1998 Mercedes-Benz E320 4-door sedan
2002 Mercedes-Benz E-Class
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1996-2002 Mercedes-Benz E-Class 

  • Price Range:  $4,300 - $17,500
CG Rating

64

out of 100

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Our reliability study for this generation Mercedes-Benz E-Class includes details on average repair costs, manufacturer recalls, and everything you need to know to gauge the long-term reliability of this generation Mercedes-Benz E-Class .

Trouble Spots

Consumer Guide's® Auto Editors have scoured repair bulletins and questioned mechanics to search for commonly occurring problems for a particular vehicle. In some cases we also give possible manufacturer-suggested solutions. In many instances these trouble spots are Technical Service Bulletins posted by the manufacturer, however, we have our own expert looking at additional vehicle problems.

Dashboard lights: A malfunction in the fuel-tank pressure sensor or the purge-control valve (or both) will cause the check-engine light to come on. (1997-98)

Headlights: Headlight and parking-light bulbs burn out prematurely on E300 models and a kit with new sockets and bulbs is available. (1996-97)

Consumer Guide® Estimated Repair Costs

This table lists costs of likely repairs for comparison with other vehicles. The dollar amount includes the cost of the part(s) and labor (based on $50 per hour) for the typical repair without extras or add-ons. Like the pricing information, replacement costs can vary widely depending on region. Expect charges at a new-car dealership to be slightly higher.
Item Name Repair Cost
A/C Compressor $390
Alternator $480
Automatic Transmission or Transaxle $1,190
Brakes $330
Constant Velocity Joints $845
Exhaust System $845
Radiator $440
Shocks and/or Struts $1,630
Timing Chain or Belt $710
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